FREQUENTLY ASKED QUESTIONS

The festival will take place on Saturday 26 August 2023.

We continue to monitor the COVID-19 situation and guidance. 

The festival is organised by T21 Productions Limited (a company limited by guarantee, registered in England under company number 13501698).  

Tickets are available only through the ticket page of this website, via our ticketing partner, Ticket Tailor. There will be no guaranteed ticket sales on the gate.

Unfortunately, yes.  Each ticket will incur an additional booking fee and transaction fee.

If you think you have accidentally deleted or lost your tickets, please contact us at seahavenpride@gmail.com and we should be able to help re-issue them. 

E-tickets will be delivered to the email address entered during the booking process. You must bring your e-tickets with you when you arrive at the festival, preferably on your phone (or printed if necessary) and we’ll scan them at the gate and exchange for wristbands. If you don’t see your tickets in your inbox, please check your junk mail. 

We are not able to refund tickets that can no longer be used.  Tickets may be gifted to friends and family.  In these circumstances, please inform us of any name changes by contacting us at seahavenpride@gmail.com as ID will be checked at the gate.. 

Yes. Children (0-16) require a child ticket which will allow them access to the festival. Child tickets should be purchased based on how old the child will be at the festival. 

No. There will not be any tickets available for sale at the gate.  If you do not have a valid ticket when you arrive at the festival, you will not be able to enter the site. 

Gates open on Saturday 26th August 2023 at 11.00am.  Music and entertainment has a strict curfew of 9pm.  Last entry to the festival is at 7pm.

No alcohol or soft drinks can be brought into the festival site. There will be a licensed bar on site, set at reasonable prices.  We reserve the right to carry out security searches at entry gates.

We do not allow food to be bought into the festival site unless you have a specialist dietry requirement.  We do not allow glass or single-use plastic bottles on site.  We have a fine selection of food on site.  See our “eating” page for further details. 

Our festival is an outdoor and non-seated event.  Please feel free to bring a camping chair or picnic blanket for your comfort. 

Yes, this event is dog friendly but we would ask you to only bring your furbaby if they  will be comfortable in an environment with lots of people, loud music and pyrotechnics.  All dogs must be kept on leads at all times.  A free dog ticket must be purchased at the time of purchasing your own ticket for each dog. 

Yes, as long as you have your wristband.  Please note that last entry or re-entry to site is at 7pm.

Details of how to travel to the festival can be found on our travel page.  We would encourage you to consider using public transport or lift sharing.

No. There is free parking in the town.  However, spaces are very limted and we actively encourage travelling to the festival by active travel i.e walking if possible or by public transport to maximise any health and sustainability benefits. 

Yes – there will be accessible parking spaces close to the festival entrance for blue badge holders. Please see the accessibility page for more information. 

Unfortunately, there is no cash point on site, but all our vendors and bars accept card payments.  There are cash points in Seaford town. 

Yes, there is a dedicated first aid tent, run by professional medics. 

Pop-up tents, large fishing/golf umbrellas and gazebos are not permitted on the site.  Regular umbrellas are permitted on site, but we ask that you consider others when using them.