Privacy Policy

Our Privacy Policy explains:

· What information we collect and why we collect it.

· How we use and protect any information that you give us when using this website.

· The choices we offer related to your information.

Seahaven Pride is operated by Seahaven Pride Limited. We are committed to protecting your privacy and the responsible management any personal data which you provide to us. This policy describes what information we collect and how we use it. This policy has been updated in line with the General Data Protection Regulations introduced in May 2018.

In order to ensure we adhere to data protection legislation we will only ask for the relevant personal data required to offer you services. If you have any questions about this privacy policy or about your personal data, please email us at seahavenpride@gmail.com.

Information we collect

We may collect information (in accordance with data protection and GDPR 2018) such as:

· name 

· contact information including email address and mobile telephone number

· demographic information such as location and/or postcode, preferences and interests

· other information relevant to customer surveys and/or offers

How we collect information

Via our website - Our websites use ’cookies’ which are text files placed on your computer when you visit a site which help us understand how you use our websites. Cookies do not collect personal data from your computer, only the data created by your browsing. Some cookies remain on your computer after you leave the website; these are called ‘persistent’ cookies. Others are deleted automatically when you close your browser and others simply expire. You can choose not to accept cookies by changing your browser settings or deleting existing cookies installed on your computer. Visit www.aboutcookies.org for information on how to do this.

We primarily use cookies for load balancing as part of Google Analytics. We use these analytics to record information about how our website visitors interact with the site, but the IP addresses collected are anonymised.

Through our mailing list - If you sign up to our mailing list you will receive occasional information and promotional emails from us.

The data is stored by Mailchimp and you can easily unsubscribe or update your preferences by clicking the link at the bottom of any email. Our mailing list contains your name and email address only. No other information is held. Your details are added to our mailing list if you have ever attended the festival or joined our mailing list via the subscribe form on our website.
 

Our mailing list data is for the use of  Seahaven Pride Limited and is not shared with any third parties.

By contacting us - If you send us an email or contact us via one of the forms on our website, including applications to trade, perform or volunteer, then we may retain whatever data you provide to us. This normally includes your name and email address. We will ensure that all personal data you supply is held in accordance with the General Data Protection Regulations 2018. We treat all the information you give us as private and confidential, and we will not share this information with anyone not connected to Seahaven Pride Limited unless you give us explicit permission to do so or if we are permitted or required to by law.

By purchasing a ticket - If you purchase tickets for Seahaven Pride, your information will be stored and used by Ticket Tailor in accordance with their own Privacy Policy. We will access this data for analytical purposes and also to contact customers with relevant information relating to the event. We do not store bank or credit/debit card details.

Links to other websites

Our website may contain links to other websites of interest. If you use these links to leave our website, please be aware that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting any linked sites and such sites are not governed by this privacy statement. Please ensure that you make yourself aware of any privacy statement applicable to such websites in question.

Under data protection legislation you have the right to request access to information that we hold about you. To make a request for your personal information please contact seahavenpride@gmail.com with the subject title “FOI”.
 

You also have the right to (a) Object to processing of any personal data that is likely to cause, or is causing, damage or distress; (b) Prevent processing for the purpose of direct marketing; (c) Object to decisions being taken by automated means. In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; (d) The right to lodge a complaint with the supervisory authority (the Information Commissioner’s Office) https://ico.org.uk/concerns/

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/06/2024.